Shipping and Return Policy

DELIVERY TIMES

Our delivery times are estimated only and are not guaranteed. They will
always be estimated in business days (this does not include
weekends/holidays). Once the packages are sent to our shipping provider,
arrival times are out of our control and in the hands of the shipping service
that has been selected.

@The Cynic is not held responsible for:

Mistakes made by USPS or any other shipping provider
Wrong addresses given by customers
Damage to orders by postal service
PO box issues
Stolen packages after delivery

If you have a specific question with respect to your shipment, please contact us at support@thecynicofficial.com and provide your order number.

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@thecynicofficial.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@thecynicofficial.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

CLOTHING EXCHANGES

We accept exchanges within 7 business days of your notified delivery date. Exchanges are only accepted for unworn, non-damaged apparel. If the item we receive is damaged, we will not be able to process your exchange as requested. Because we are a brand new small business, customers are responsible for all shipping costs related to the return (including shipping the product back and shipping out the new product). We strongly recommend that you reference our sizing guide before making your purchase. If you have any problem with your items, please contact us at support@thecynicofficial.com to open up a conversation on how we may address your concern. We are always happy to help!

DAMAGES

Products purchased from our website will require a photo image of the product in question. Once proven the product has a fault, the product may be returned for a repair please contact us at support@thecynic.official.com to open up a conversation on how we may address your concern.

ORDER CONFIRMATION

Items are shipped after processing (5-7 business days) using USPS. In addition to an order confirmation email, we will send you a shipping confirmation email.